Privacy Policy
This Privacy Policy explains how hotellosgigantes.co.uk ("we," "us," "our," or "the Site") collects, uses, and protects your personal information. We are committed to protecting your privacy and operating in compliance with UK data protection law, including the General Data Protection Regulation (GDPR).
Information We Collect
We collect the following types of information:
- Personal Information: When you interact with our Site, we may collect your name, email address, and other contact details you voluntarily provide.
- Technical Information: We automatically collect your IP address, browser type, operating system, and device identifiers.
- Cookie Data: We use cookies and similar tracking technologies to store preferences and recognise returning visitors.
- Usage Data: We track which pages you visit, how long you spend on them, links you click, and your navigation patterns across the Site.
- Affiliate Data: We collect information related to clicks, conversions, and referrals to partner casinos and gambling operators, including Mystake.
How We Use Information
We use the information we collect for the following purposes:
- To operate, maintain, and improve the Site's functionality and user experience.
- To analyse traffic patterns and user behaviour through analytics platforms.
- To track affiliate conversions and measure commission eligibility with partner operators.
- To send you relevant updates, promotional content, and notifications (with your consent).
- To comply with legal obligations and detect fraudulent or unauthorised activity.
- To personalise content and recommendations based on your interests.
Cookie Policy
Our Site uses the following types of cookies:
- Essential Cookies: Required for basic Site functionality.
- Analytics Cookies: Help us understand how visitors use the Site.
- Affiliate Tracking Cookies: Enable us to track clicks and conversions for partner casinos.
- Marketing Cookies: Used to deliver targeted advertising and remember user preferences.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. Please note that disabling cookies may affect Site functionality. For more information, visit allaboutcookies.org.
Third-Party Links
The Site contains links to external websites, including online casinos, gambling operators (such as Mystake), and affiliate partners. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their individual privacy policies before providing personal information or engaging with their services. Your use of third-party websites is entirely at your own risk and subject to their terms and conditions.
Your Rights
Under UK data protection law (GDPR), you have the following rights:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct inaccurate or incomplete information.
- Right to Erasure: You can request deletion of your personal data, subject to legal exceptions.
- Right to Restrict Processing: You can ask us to limit how we use your information.
- Right to Data Portability: You can request your data in a structured, portable format.
- Right to Object: You can object to certain processing activities, including marketing communications.
To exercise any of these rights, contact us using the details in the "Contact Us" section below. Requests will be processed within 30 days, where legally required.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:
- Account and contact information: Retained for the duration of your interaction with the Site and as long as your account is active.
- Analytics and usage data: Typically retained for up to 24 months.
- Affiliate tracking data: Retained in accordance with partner agreements and tax/legal requirements.
- Cookie data: Retained according to the cookie lifespan settings.
If you request data deletion, we will remove your information promptly, except where retention is legally mandated.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:
Email: privacy@hotellosgigantes.co.uk
Website: hotellosgigantes.co.uk
We will respond to all data subject requests and complaints in accordance with UK data protection regulations. If you are dissatisfied with our handling of your information, you may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Last Updated: 2026